Privacy Policy

Last updated: 28 July 2026

1. Scope of this policy

This Privacy Policy applies to personal information collected by Thinkleap Educational Services LLP ("Thinkleap", "we", "us", "our") through this website, our enquiry and enrolment forms, and in the course of delivering our educational programs and services.

2. Information we collect

We may collect the following categories of information:

• Contact details — name, email address, phone number, and postal address, provided when you enquire, register, or contact us.
• Learner and guardian information — academic background, grade or level, subjects of interest, and parent/guardian contact details, where relevant to enrolment.
• Payment-related information — billing details necessary to process program fees, handled through our payment partners; we do not store full card details on our own systems.
• Usage information — information about how you interact with our website, such as pages visited and general device or browser information, collected through standard web technologies.
• Communications — records of enquiries, feedback, and correspondence with us.

3. How we use your information

We use the information we collect to:

• respond to enquiries and process enrolments;
• deliver, personalise and improve our academic programs and support;
• send program-related updates, schedules and progress communications;
• process payments and maintain financial and enrolment records as required by law;
• communicate offers or updates about our services, where you have not opted out;
• maintain the security and proper functioning of our website.

4. Why we process your information

We process personal information where it is necessary to provide the services you request, to comply with our legal obligations (including applicable Indian data protection law), for our legitimate operational interests such as maintaining program quality and records, and, where required, with your consent.

5. Sharing of information

We do not sell personal information. We may share information with:

• faculty, mentors and staff involved in delivering the relevant program, on a need-to-know basis;
• service providers who support our operations, such as payment processors, communication tools and website hosting, under appropriate confidentiality obligations;
• regulatory or governmental authorities, where required by applicable law.

6. Cookies and similar technologies

Our website may use cookies or similar technologies to remember preferences and understand general usage patterns. You can control cookies through your browser settings; disabling cookies may affect some website functionality.

7. Data retention

We retain personal information for as long as necessary to provide our services, maintain required academic and financial records, and comply with applicable legal, accounting or reporting obligations, after which it is securely deleted or anonymised.

8. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's information

Many of our programs are designed for school-age learners. Where a learner is a minor, enrolment and related information are provided and managed by a parent or legal guardian, and we rely on that guardian's consent for the processing of the minor's information for program delivery.

10. Your rights and choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal information held by us, and may withdraw consent for optional communications such as promotional updates at any time. To exercise any of these rights, please contact us using the details below.

11. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties, and encourage you to review their respective privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "last updated" date.

13. Contact us

For any questions about this Privacy Policy or how we handle your information, please contact us at our registered office address, or through the details on our Contact Us page.

THINKLEAP EDUCATIONAL SERVICES LLP
6-344-1, Chuttagunta Ramapuram, Ramapuram,
Tirupati District, Andhra Pradesh – 517561, India